c7bd Privacy Policy — How We Handle Your Data

For the purposes of this Privacy Policy, the data controller responsible for your personal information is c7bd, the operator of the online casino and sports betting platform accessible at c7bd.org. c7bd is the entity that determines the purposes and means by which your personal data is collected and processed.

If you have any questions, concerns or requests relating to your personal data, you may contact c7bd's data privacy team at the email address provided in Section 13 of this policy. We are committed to responding to all legitimate data-related enquiries in a timely manner, in accordance with applicable data protection principles.

c7bd uses the personal data it collects for the following purposes:

• Account administration: to create, maintain and manage your c7bd player account, including processing deposits, executing withdrawals, applying bonuses and maintaining your transaction history.
• Identity and age verification: to verify that you are aged 21 or above, and to confirm your identity as required under our KYC obligations and responsible gaming commitments.
• Customer support: to respond to your enquiries, resolve disputes, process complaints and provide technical assistance relating to your account or any game or payment issue.
• Fraud prevention and security: to detect, investigate and prevent fraudulent transactions, bonus abuse, money laundering, account takeover attempts and other unlawful activity that could harm you, other users or c7bd.
• Responsible gaming: to monitor gameplay patterns that may indicate problematic gambling behaviour, to enforce deposit limits and self-exclusion periods you have set, and to contact you with responsible gaming information where appropriate.
• Platform improvement and analytics: to analyse aggregated and anonymised usage data in order to improve the performance, functionality and content of the Platform. Individual user data is not used for profiling or targeted advertising.

c7bd does not sell, rent or trade your personal data. We may share your information with third parties only in the following limited circumstances:

• Payment service providers: we share the minimum transaction data necessary with bKash, Nagad, Rocket, Upay, Visa, Mastercard and other payment partners in order to process your deposits and withdrawals. These providers are bound by their own data protection obligations and are not permitted to use your data for any other purpose.
• Game and technology providers: game studios such as Pragmatic Play, Evolution Gaming and Spribe may receive anonymised session identifiers or aggregated gameplay data for the purpose of game analytics, RNG certification audits and regulatory compliance. They do not receive your name, mobile number or financial details.
• Legal and regulatory authorities: where we are required by applicable law, court order, regulatory directive or lawful governmental request to disclose your personal data, we will do so to the minimum extent required by that obligation.
• Fraud and security partners: we may share data with identity verification services, fraud detection providers or cybersecurity partners when investigating suspected fraudulent activity or account security incidents, subject to appropriate data processing agreements.

c7bd does not transfer your personal data to countries outside the applicable jurisdiction unless appropriate safeguards (such as standard contractual clauses or equivalent data protection mechanisms) are in place. All third parties with whom we share data are required to handle that data in accordance with applicable data protection standards and are not permitted to use it for their own marketing or commercial purposes.

c7bd uses cookies and similar technologies (such as local storage tokens) to operate core platform functionality and to understand how users interact with the site. We use three categories of cookies:

• Essential cookies: strictly necessary for the operation of the Platform, including session authentication tokens that keep you logged in during your visit, CSRF protection tokens, and load-balancing cookies. These cannot be disabled without breaking core functionality.
• Analytics cookies: anonymised cookies that help us understand aggregated user behaviour on the Platform — such as which pages are most frequently visited, average session duration, and common navigation paths. The data collected is not linked to individual identities.
• Preference cookies: used to remember your platform preferences such as language selection, so that you do not need to re-enter them on each visit. These are optional and do not collect personal data beyond your stated preferences.

c7bd does not use advertising cookies, retargeting pixels or third-party marketing trackers. Your browsing activity on c7bd is not shared with advertising networks. You may clear cookies through your browser settings at any time; however, disabling essential cookies may impair your ability to log in and use the Platform normally.

Subject to applicable law, you have the following rights in relation to the personal data c7bd holds about you:

• Right of access: you may request a copy of the personal data c7bd holds about you, together with information about how it is being processed.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected or completed.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to c7bd's overriding legal obligations to retain certain records.
• Right to restriction: you may ask c7bd to restrict the processing of your personal data in certain circumstances — for example, while a dispute about data accuracy is being resolved.
• Right to object: where c7bd processes your data on the basis of legitimate interests, you may object to that processing. We will consider your objection and cease processing unless we have compelling legitimate grounds that override your interests.

To exercise any of these rights, please contact c7bd's support team at the email address set out in Section 13. We will acknowledge your request within a reasonable timeframe and respond substantively as soon as practicable. In some cases, we may need to verify your identity before processing a data rights request. We do not charge a fee for handling data rights requests unless a request is manifestly unfounded or excessive.

c7bd is strictly a platform for adults aged 21 and above. We do not knowingly collect, store or process personal data belonging to persons under the age of 21. If you are under 21, you must not use c7bd and must not submit any personal information through this Platform. If c7bd becomes aware that personal data has been collected from a person below the minimum age, that data will be deleted immediately and the associated account will be closed. If you believe that a minor may have registered on c7bd, please contact our support team immediately so that we can investigate and take appropriate action.

If you have any questions, concerns or requests relating to this Privacy Policy or to the personal data c7bd holds about you, please contact our data privacy team. All privacy-related enquiries are handled confidentially and in accordance with the procedures set out in this policy.

Email: [email protected] (plain text — not a clickable link). Our team aims to acknowledge all privacy enquiries within one Bangladesh Standard Time business day and to provide a substantive response within 14 days, or sooner where required by applicable law.