Player Wellbeing

Responsible Gaming — Play Smart, Stay in Control

c7bd is committed to providing a safe, fair and enjoyable experience for every player in Bangladesh. Our responsible gaming tools are here to help you stay in control.

21+ Only

At c7bd, responsible gaming is not a compliance checkbox — it is a core part of who we are. We believe that gambling should be an enjoyable leisure activity, not a source of financial stress or personal harm. That is why every c7bd player has access to a full suite of responsible gaming tools, all available directly through their account settings.

We strongly encourage all players to set personal limits before they start playing and to review those limits regularly. If at any point you feel that gambling is no longer fun or is having a negative effect on your life, please use the tools below or contact our support team immediately.

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Self-Exclusion
Temporarily or permanently block access to your account
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Deposit Limits
Set daily, weekly or monthly caps on how much you deposit
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Session Timers
Receive alerts when you reach your chosen play-time limit
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21+ Enforced
Strict age verification for every new account registration
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Activity History
Review your full betting and deposit history at any time
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Reality Checks
On-screen reminders showing how long you have been playing
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What Is Responsible Gaming?

Responsible gaming means approaching gambling as a form of paid entertainment — with a clear budget, a time limit and an understanding that the house always has an edge. It means making informed choices about when to play, how much to spend, and when to stop. Most players who gamble at c7bd do so for fun, and they set limits that keep their sessions manageable and enjoyable.

Problems arise when gambling shifts from entertainment to compulsion — when a player chases losses, plays with money needed for essentials, or lies to friends and family about their activity. c7bd has invested in tools, training and processes specifically designed to detect early warning signs and to help players take back control before a habit becomes a crisis.

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Gambling should never be used as a way to earn income, repay debts, or escape personal problems. If you find yourself thinking this way, please reach out to our support team right away.

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The 21+ Age Policy — No Exceptions

c7bd is strictly a platform for adults aged 21 and above. This is not a soft guideline — it is a hard rule that we enforce at every stage of the player journey, from registration through to withdrawal. Every new account is subject to age verification, and we may request identity documents at any time to confirm that a player meets the minimum age requirement.

If a player is found to be under 21 at any point, their account will be suspended immediately, all funds will be frozen pending investigation, and any winnings earned during the underage period will be forfeited. c7bd cooperates fully with any relevant authority investigating underage gambling.

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If you are a parent or guardian and believe a minor may have accessed c7bd, please contact [email protected] immediately. We take all such reports seriously and will act without delay.

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Self-Exclusion — Taking a Full Break

Self-exclusion is the most powerful responsible gaming tool c7bd offers. When you self-exclude, your account is locked and you cannot log in, make deposits, place bets, or access any gambling features on the Platform for the duration of your chosen exclusion period. c7bd will also suspend any marketing communications to your account for the entire exclusion period — you will not receive promotional messages while excluded.

c7bd offers the following self-exclusion periods, all accessible directly from your account settings:

  • 30-day exclusion — a short-term break to reset your habits and reassess your relationship with gambling.
  • 90-day exclusion — a three-month break for players who feel they need more extended time away from the Platform.
  • 6-month exclusion — a longer break that gives you significant time to seek support and make lasting behavioural changes.
  • Permanent exclusion — a lifetime ban from the c7bd Platform for players who decide they never want to gamble again. This action is irreversible.

To activate self-exclusion, go to Account Settings and select the Responsible Gaming section, or contact our support team directly at [email protected] and we will process the exclusion immediately. Once activated, self-exclusion cannot be reversed until the chosen period has fully elapsed — this is intentional, to protect you from impulsive decisions to return.

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Deposit Limits — Keeping Your Spending in Check

Deposit limits allow you to cap the total amount of money you transfer into your c7bd account over a defined period. Setting a deposit limit is one of the simplest and most effective ways to ensure that your gambling stays within a budget you are comfortable with. c7bd supports three types of deposit limits:

  • Daily deposit limit — the maximum you can deposit in any single calendar day. Resets at midnight Bangladesh Standard Time (BST, UTC+6).
  • Weekly deposit limit — the maximum you can deposit across a rolling 7-day window. This helps players who tend to increase spending at weekends or after a winning streak.
  • Monthly deposit limit — the maximum you can deposit in a calendar month. This is the broadest limit and is particularly useful for players who want to set a firm monthly entertainment budget.

Increasing a deposit limit requires a 7-day cooling-off period before the higher limit takes effect — this prevents impulsive decisions made in the heat of the moment. Decreasing a deposit limit takes effect immediately. We recommend setting your limits at registration and reviewing them every 30 days.

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Session Time Controls and Alerts

Time has a way of disappearing when you are engaged in a game you enjoy. c7bd's session time controls are designed to keep you aware of how long you have been playing so that you can make a conscious decision about whether to continue. You can set a session time limit from your account settings — once reached, c7bd will display a prominent on-screen notification reminding you that your chosen time limit has elapsed.

You can also enable reality check reminders — periodic pop-up messages that appear at intervals you choose (every 30 minutes, every hour, etc.) and show you a summary of how long you have played and your net position for that session. Reality checks are a gentle, non-intrusive way to stay grounded and make deliberate choices rather than playing on autopilot.

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Session time alerts are available in your account settings under the Responsible Gaming tab. We recommend setting an initial alert at 60 minutes and reviewing it after your first month of play.

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Time-Out and Cool-Off Periods

A time-out is a shorter break from gambling — different from self-exclusion in that it is designed for players who want a brief pause rather than a full extended absence. During a time-out, your account is suspended but not permanently closed, and you can return to play once the time-out period expires. c7bd supports the following time-out options:

  • 24-hour time-out — a one-day cooling-off period, useful after a heavy loss session or when you simply need a reset.
  • 72-hour time-out — a three-day pause that gives you space to reflect on your recent gambling activity and re-examine your limits.
  • 7-day time-out — a week-long break recommended for players who have noticed their play frequency or spending increasing in ways they are not comfortable with.

Time-outs can be activated instantly from your account settings or by contacting our support team. Like deposit limit reductions, time-out activations take effect immediately. During a time-out, any pending withdrawals already submitted will be processed normally — only your ability to log in and deposit is restricted.

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Recognising Signs of Problem Gambling

Problem gambling can develop gradually and is not always easy to spot in yourself. If you answer yes to any of the following questions, we strongly encourage you to use our responsible gaming tools or to contact our support team for a confidential conversation:

  • Do you find yourself gambling with money that was set aside for essentials like rent, food or utility bills?
  • Have you tried to cut down on your gambling and found it difficult or impossible to do so?
  • Do you feel restless, irritable or anxious when you are not gambling or when you try to stop?
  • Have you chased losses — that is, continued gambling in order to try to win back money you have already lost?
  • Have you hidden your gambling activity from family members or close friends, or lied about how much time or money you spend gambling?
  • Have you borrowed money, sold possessions or taken other financial risks in order to fund your gambling?
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Answering yes to even one of these questions is a signal worth taking seriously. You are not alone — problem gambling affects people from all walks of life. Reaching out for help is a sign of strength, not weakness. Contact our support team or activate self-exclusion today.

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Tips for Playing Responsibly at c7bd

Responsible gaming starts with the right mindset. Before you open any game at c7bd, consider the following practical guidelines — they have helped thousands of players in Bangladesh keep their gambling enjoyable and sustainable:

  • Set a budget before you play and stick to it — treat your gambling spend the way you would treat a cinema ticket or a meal out. Once the budget is spent, the session is over.
  • Never gamble when you are emotionally distressed, tired, intoxicated or under significant financial pressure. Gambling under these conditions is strongly correlated with poor decision-making and loss-chasing behaviour.
  • Take regular breaks during your session. Step away from the screen every 45-60 minutes, even briefly. This keeps your decision-making sharp and prevents the trance-like focus that extended gaming sessions can produce.
  • Only play with disposable income — money that remains after all your bills, savings contributions, and family obligations have been met. Never gamble with borrowed money, salary advances or funds earmarked for essential expenses.
  • Accept that losses are part of the game. Every casino game and sports bet has a built-in house edge. Long-term profit is not realistic for the vast majority of players. Go in expecting entertainment value, not financial return.
  • Use c7bd's responsible gaming tools proactively — do not wait until gambling feels like a problem. Setting deposit limits and session reminders from day one is a sign of mature, informed play, not a sign that something is wrong.
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Protecting Minors from Gambling

c7bd takes the protection of minors seriously. If you share a device with younger family members, we strongly recommend enabling parental controls or device-level content filtering to prevent minors from accessing gambling sites. Most smartphones and tablets in Bangladesh — whether running Android or iOS — have built-in screen time and content restriction settings that are straightforward to configure.

Additionally, never share your c7bd account credentials with other household members. Your login details should be kept private at all times. If you suspect that a minor has accessed your account, change your password immediately and contact our support team so that we can review your account activity and take appropriate protective measures.

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Getting Help — You Are Not Alone

If gambling is causing you distress, financial difficulty or relationship problems, please do not suffer in silence. c7bd's support team is available around the clock to provide confidential assistance. We will never judge you for reaching out — our only goal is to help you find the right path forward.

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c7bd Responsible Gaming Support

Our support team handles all responsible gaming enquiries confidentially. We can help you activate self-exclusion, set limits or simply talk through your concerns. Contact us any time — we respond promptly.

[email protected]

Beyond our internal support, we encourage any player who is struggling with gambling to speak openly with a trusted friend, family member or professional counsellor. Seeking help early leads to far better outcomes than waiting until a problem has grown larger. Your wellbeing is more important than any game or bet.

c7bd's Responsible Gaming Pledge

We pledge to provide every player with the tools, information and support they need to gamble responsibly. We will always enforce our 21+ age policy, we will always make our responsible gaming tools freely accessible, and we will always treat players who reach out for help with respect and care. Safe, enjoyable play is the only kind of play c7bd supports.

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21+ only. Play within your means. Gambling can be addictive.